What is your RETURN POLICY?
If you are not satisfied with your purchase for any reason, you may return it within 10 days of receipt (Holiday gifts by Jan. 9th) providing it's in NEW condition with tags and original packaging intact. Failure to return items in NEW Condition with tags and original packaging will result in reduction of your refund or may be refused. All returns must be sent back freight prepaid. (Note: Shipping charges will be refunded only if it was our shipping error.)
Returns of sale or closeout items in the designated time period may qualify for exchange or store credit, but are not eligible for refunds. Prior promotions and discounts are not applicable on sale items.
Late returns may also be subject to re-stocking charges.
NOTE: Items special ordered for a customer will not be eligible to return for refund, credit or exchange.
Most of our Race Skis, Boots and Bindings are Special Ordered from the manufacturer and are not eligible to return for refund, credit or exchange.
Return items to:
RACE PLACE INC
Please include a copy of your invoice/packing slip and a written reason for the return in your return shipment.
222 SE Reed Market Rd, Suite 200
Bend, OR 97702
If a product is defective before use, Race Place will normally replace that product and reimburse the customer for the least expensive normal return shipping charges. Products defective after use, maybe subject to warranty extended by the manufacturer. Warranty claims are subject to manufacturer review and settlement is the manufacturers responsibility. Shipping costs to return warranted products are normally the responsibility of the customer unless the manufacturer extends that service. Race Place will attempt to intercede on behalf of our customers.
Please see our Terms & Conditions for more details regarding use of this site.